Well, fellow Meadows neighbors, we’ve all been through a lot these past few days. Damage to our roofs and property, clean up of what seemed like millions of leaves, the phone calls to insurance companies and the endless roofing companies that have inundated us with phone calls, flyers and knocks on the doors. It can be overwhelming and exhausting.
I’ve collected a few tips that you all may find helpful while dealing with this situation. This will not be remedied quickly, but it can be easier if we know where to start and pick the right people to assist us in our repairs.
Most of you have already contacted your insurance companies and set up appointments to have adjuster to come look at your property. Before they arrive, make sure that you take a walk around your property and make a list of things that have been affected by the hail. Most likely all the roofs have extensive hail damage as do most of the skylights. But don’t forget – gutters, turbines, chimney caps, exterior antennas and satellite dishes, garage doors, windows and doors, siding, fencing, patios, pool surrounds, lawn furniture, BBQ grills, children’s toys and lawn ornaments. Most insurance companies do not cover landscaping, but yours might, so make sure to check your plants and shrubs.
Your insurance company may have a list of preferred vendors that it recommends. This is a good place to start when looking for a company to work with and often the insurance company will guarantee their repairs.
Check out BBB status and the roofing company rating and verify how long they have been in business. Talk to friends who have had recent roof work done and ask if they would recommend their company.
It takes time, but it may be worth your while to get estimates from two or three companies. Be aware of hard-sells and salespersons who pressure you to sign a contract.
Remember that you have 72 hours to cancel any contract that you have signed. Make sure to get verification of cancellation in writing.
Verify that the company that you select carries worker’s compensation and general liability insurance.
Choose your roofing company based on its’ reputation, not on whether the salesperson is a nice guy (although we always appreciate nice guys in these types of situations!).
Ask for recent professional references.
Inquire as to their guarantee on labor and do not confuse that with your warranty on materials (you may have a 30 year warranty on shingles, but only a five-year warranty on labor). Keep in mind that if the company is not in business in three years, your guarantee is useless.
Make sure that all specifics of the repair or replacement work is detailed and in writing (type, color, style and brand of shingles, skylights, etc.). Indicate if you request that your landscaping be covered during repairs.
Most of these suggestions apply to any sort of home repair and construction, not just roofing, so keep them in mind as you repair your gutters, fences, etc.
Be aware that if you find damage that you did not originally discuss with your adjuster, you should take pictures and call him back immediately so that your claim can be adjusted.
While this is not an all-inclusive list of suggestions, my hope is that it will be a starting point for a busy summer ahead repairing our homes.
You might want to read further info on the following websites:
Communications (Emeritus J )